Reservations Manager

Are you an experienced Reservations Manager, who cares about perfecting every detail and providing the best customer service?   We at Ceek are working with one of the leading 5* International hotels, if you are looking for a career move then we at Ceek would love to hear from you!!

What is expected of you?

• Manage reservations, mentor, advise and coach to encourage employee growth
• Responsible for the recruitment and training of the reservations team
• Organize and update training tools and resources
• Design sales strategies to reach specific targets
• Executive sales strategies to ensure all KPi’ are delivered
• Coordinate with all departments to ensure that strategic planning activities are in alignment.
• Guide the reservations team to provide constant feedback for employee growth and development
• Excellent and proven time management and delegation skills
• Ability to communicate and presentation to all levels

What are you expected to bring?

• Previous experience as reservations manager a must
• Experience of using reservations software and tools
• Fluency in English both written, verbal is essential
• The capacity to work independently and efficiently in stressful situations
• Experience in hiring and training of staff
• Proven Leadership skills
• Proven success in achieving of targets and KPi’s 

What’s in for you?

• Training and development opportunities
• Working in a leading and growing company
• Health Insurance
• Excellent career prospects