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Reservations Agent

Do you have an eye for detail and enjoy working in a customer service environment? If so, we are looking to recruit a Reservations Agent for a leading hospitality company in Malta. If you are open to new challenges, Ceek would love to hear from you!

 

What is expected of you?

  • Attend daily briefings
  • Manage reservations by email, telephone, or any other source
  • Assist and advise customers with their queries
  • Provide assistance to the Sales Team in greeting, meeting and hosting existing or new customers
  • Ensure adherence to all policies and procedures
  • Sorting out any issues that may arise with booking or reservations
  • Monitor reservations payments and deposits

 

What are you expected to bring?

  • Previous experience in a similar role
  • Excellent verbal and written communications skills
  • Strong multi-tasking and time-management abilities
  • Proficiency in Microsoft Office
  • The ability to work efficiently with minimum supervision

 

What’s in for you?

  • Modern work environment
  • Training and development