Pensions Administrator Hybrid

Do you have excellent attention to detail and enjoy customer service? We are seeking to recruit a Pensions Administrator, for one of our clients, a leading independent financial institution. If you are looking for a new challenge, we at Ceek would love to hear from you!


What is expected of you?

  • Deal with administrative tasks relating to retirement products
  • Respond to and action queries received from advisors as well as tackle other administrative requests
  • Update the internal client database and CRM systems
  • Follow a range of checklists to ensure accurate and complete documentation has been provided in accordance with the product’s terms and conditions
  • Prepare, collate, and dispatch documents which include, but are not limited to, members’ due diligence, valuations, completed investment application forms, and transfer out requests
  • Liaise with various intermediaries and trust companies all over the world
  • Liaise with internal departments such as the compliance, payments, and human resources departments
  • Produce updated reports of investment-related pending queries on a weekly basis
  • Perform other tasks as required from time to time


What are you expected to bring?

  • Minimum A’ level standard of education
  • Excellent command of English
  • A minimum of one year of experience in an administrative role. Experience in pensions administration will be considered an asset
  • Proficient in all Microsoft Office applications and possess experience using electronic client recording systems
  • Good communication skills including drafting emails and responding appropriately to calls
  • Strong sense of punctuality and time management skills
  • Able to work under pressure, with or without direct supervision
  • Numerical, attentive to detail, and well organised
  • Has a desire to continuously learn and improve new skills


What’s in it for you?

  • Attractive salary package
  • Growth opportunities
  • Vibrant environment