Learning and Development Manager

Exciting news! We're on the hunt for a Learning and Development Manager for our client, a trailblazer in offering corporate services to global businesses. This position not only offers a fantastic chance to enhance your HR skills but also promises to immerse you in a vibrant and dynamic work environment. Intrigued? We at Ceek would love to hear from you!


What's expected of you?

  • Establish, maintain, and uphold a Quality Assurance Unit by analysing quality data to facilitate solutions
  • Supervise the implementation of quality and training standards and procedures, and develop new policies as necessary
  • Review existing standards and policies
  • Participate in quality calibration sessions and maintain communication with operations and clients
  • Attend client meetings to grasp quality and training requirements, and report on results
  • Understand the training and quality assurance needs of projects and implement procedures accordingly
  • Ensure succession planning and team development by establishing team KPIs and managing performance
  • Implement continuous quality improvement programs to minimise errors and non-conformities
  • Engage with employees across different levels to determine the focus of the Quality Assurance Unit
  • Maintain records of quality reports, statistical reviews, and relevant documentation


What are you expected to bring?

  • Previous experience in a quality assurance leadership role or similar relevant positions
  • Comprehensive understanding of quality assurance methodologies and standards
  • Strong numerical skills and proficiency in data analysis/statistical methods
  • Proficient knowledge of MS Office and databases
  • Exceptional communication skills
  • Keen attention to detail coupled with a results-driven approach
  • Outstanding organisational and leadership abilities


What's in it for you?

  • The opportunity to work with and learn from a team of industry professionals
  • Be part of a growing organisation with great career opportunities
  • The chance to help shape the future of the company
  • An attractive salary package


Does this peak your interest? Let's talk - this might just be the golden opportunity you've been waiting for!