IT Support

Do you have a strong technical background? Do you have a knack for tech and love solving problems? If so, this role is for you! Join the dynamic team of our client within the hospitality industry as an IT Support. Sounds interesting? We at Ceek would love to hear from you!

What's expected of you?

• Complete tasks within agreed service levels, adhering to IT department procedures and guidelines
• Install, troubleshoot, and maintain IT equipment, network devices, and systems as per IT policies
• Support and manage desktops, laptops, printers, copiers, phones, mobile devices, and other IT assets
• Handle incidents and service requests through the JIRA service desk
• Report technical issues and solutions for future reference and keep records and inventories updated
• Evaluate, purchase, and install IT hardware and software
• Provide basic training to end-users if needed
• Resolve support requests and escalate issues as needed
• Identify and implement system improvements
• Perform additional duties as required by the company

What are you expected to bring?

• A minimum of 2 years of experience in a similar role
• Basic understanding of network protocols and technologies
• Possess CompTIA A+ certification or equivalent
• Proficiency in Active Directory and Office 365
• Familiarity with video conferencing and IP telephony
• Strong problem-solving skills for technical issues
• A proactive and customer-oriented approach to IT support
• Ability to work both independently and as part of a team
• Good command of the English language

What's in it for you?

• Attractive salary package with additional benefits
• Be part of a growing and dynamic Hospitality company
• Potential for career growth and development
• A supportive and collaborative work environment

We are already interviewing, so don't miss out on this fantastic opportunity to join a fantastic team in Malta. Apply now!