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Front Office Attendant

Are you an excellent administrator who enjoys being the face of the company?  We are seeking to recruit a Front Office Attendant, for one of our clients in the hotel industry. If you are looking for a new challenge, we at Ceek would love to hear from you!

 

What is expected of you?

  • Communicate with guests and asks questions about the quality of their stay and listens to their response and sees what remedial action needs to be taken
  • Greets all guests at arrival
  • Promotes hotel outlets, maximizes room sales and revenue for the hotel through up-selling
  • Registers guests and obtains relevant credit approval
  • Issues key cards and respects the privacy of guests
  • Perform cashiers’ functions, settle payment, mostly upon check-in and check-out, and be able to work with foreign currency
  • Maintain the PABX System and any other audio, visual, and transmitting equipment
  • Respond to the telephone queries promptly, clearly, and in a professional manner
  • Maintains the safety at work and is aware of fire precautions and evacuation procedures
  • Any other duties as designated by your supervisor

 

What are you expected to bring?

  • Good interpersonal skills and ability to make connections with guests
  • Great organizational skills and be detail-oriented
  • Amazing communication abilities
  • Experience using booking software is preferred
  • Good English-speaking skills

 

What’s in it for you?

  • A dynamic working environment
  • An attractive salary