ERP Support Specialist

Are you a tech guru? Our client is seeking an ERP Support Specialist—the frontline troubleshooter for internal system challenges. Embark on a thrilling journey in your career as the go-to problem-solver for our client's cutting-edge business applications! Your role will be pivotal in maintaining a high standard of data quality and contributing to process enhancements within the dynamic world of ERP systems. Interested? We at Ceek would love to hear from you!


What's expected of you?

  • Provide first line support for inquiries related to ERP and third-party business solutions
  • Ensure a standardized approach to inputting information by continuously refining system data and validating its accuracy
  • Analyze profiles within inventory, customer, and vendor modules
  • Monitor and maintain the automation processes within the ERP
  • Monitor integration statuses between the ERP and third-party solutions to guarantee uninterrupted operation
  • Maintain and update system configurations across all platforms
  • Record and maintain company system-related Standard Operating Procedures (SOPs)
  • Lead training sessions on procedures related to company business systems
  • Appropriately escalate technical issues to the correct channels
  • Provide support in implementing new solutions
  • Assist in the development of common organizational reports


What are you expected to bring?

  • A Degree or another MQF Level 6 qualification in the fields of business or IT
  • A minimum of 1 year of experience in a comparable role
  • Experience in Acumatica ERP is an asset
  • Preferably possess knowledge in SQL technology, with a specific emphasis on Microsoft SQL Server
  • Proficient user of Microsoft Office applications, particularly Microsoft Excel
  • Fluent in both written and spoken English
  • Showcase excellent communication skills


What's in it for you?

  • Attractive compensation package
  • Training and skill development opportunities
  • Career growth and advancement
  • Enjoy flexible work arrangements
  • Comprehensive health and wellness benefits
  • Positive and Supportive Work Environment


Seize this outstanding opportunity! Connect with us today, and we'll provide you with all the details you need to make the most of it!