Client Relationship Manager

Do you excel at building successful business partnerships, do you enjoy working with the business development team to ensure that all promised is delivered?  We are seeking to recruit a Client Relationship Manager, for one of our clients. If you are looking for a new challenge, we at Ceek would love to hear from you!

What is expected of you?

• Managing client relationships to ensure all SLA’s are achieved
• Act as the main conduit between clients and internal teams
• Building relationships with existing clients, proposing solutions that meet their objectives
• Generating sales among client accounts, including upselling and cross-selling
• Forecasting and reporting client account metrics
• Managing projects within current and new accounts
• Identifying opportunities to grow business with existing clients
• Collaborating with sales team to reach prospective clients
• Preparing regular reports of progress and forecasts
• Compiling competitors reports, content strategy, Account Review & Goal Setting
• Keep well-informed of developments within the industry

What are you expected to bring?

• Excellent command of written English and strong verbal and written communication skills
• Excellent negotiation and influencing skills
• Excellent Customer services skills
• Proficient in Microsoft Office
• Good command of CRM systems and sale management tools 
• Minimum Degree level education (MQF 6 or higher)
• Minimum 2 years experience in a similar role

What’s in it for you?

• Competitive salary
• Health Insurance
• Excellent working environment with career progression opportunities