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Casino Operations Specialist (Dutch Speaking)

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Are you a Native Dutch speaker with a passion for iGaming and operations? Do you have a keen eye for detail and the ability to coordinate projects effectively? If so, we have an exciting opportunity to join our client, a leading company in the iGaming industry in Malta, as a Casino Operations Specialist. You'll enjoy fantastic benefits and the chance to work in a lively and dynamic environment. Sounds interesting?

 

What's expected of you?

  • Review the current Casino offering and continuously update the shop window to maintain competitiveness and compliance with business goals
  • Develop and improve processes to meet objectives and ensure compliance
  • Address the department's current and future needs, reporting as required
  • Build and maintain strong relationships with third-party suppliers and collaborate with stakeholders as necessary
  • Monitor the Casino product's performance and customer experience, acting as third-line support for customer service to ensure best practices
  • Assist in planning campaigns, from concept to briefing, and coordinate post-analysis of KPIs
  • Collaborate with the Casino Manager to shape product strategy, working with UX, marketing, and other teams to optimise the customer journey and advise on promotions and bonuses
  • Stay updated on competitor activity and market trends to ensure the product remains competitive

 

What are you expected to bring?

  • Native Dutch is essential
  • Relevant experience in the iGaming industry
  • Strong attention to detail with the ability to manage and coordinate projects from start to finish
  • Well-organised and able to handle multiple projects at once
  • Skilled in analysis and reporting, with a sound knowledge of MS Office
  • Understanding and Optimising the key factors that drive product performance

 

What's in it for you?

  • Competitive salary
  • Employee benefits, including pension contribution, access to training programs, and Friday drinks amongst other fantastic perks
  • Hybrid working option and an allowance for remote working
  • Relocation package available

 

Don't miss out on this amazing opportunity - apply now!