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Application Support Specialist

Our client is looking for an Application Support Specialist who will form part of a team and will be responsible for installing, testing and providing support to the company’s applications across all business units.  If this sounds like you then we at Ceek would be very interested in speaking to you.

 

What is expected of you?

 

  • Identify recurring application issues and ensure a permanent solution. 
  • Communication with end users, provide end user support and training.
  • Prioritise and manage multiple open cases at one time. 
  • Document existing and new setups, workflows, and procedures. 
  • Liaise with vendors to install and test new releases.
  • Troubleshoots simple to complex issues as reported by end users.
  • Demonstrates initiative and proven follow through skills.
  • Manages workload and prioritize to accomplish tasks within agreed timeframes.
  • Analyzes existing data and metrics to determine trends and performance. 

 

What are you expected to bring?

 

  • Minimum 1 years’ experience in a similar role.
  • SQL scripting and Server Reporting Services (SSRS).
  • Knowledge of object-oriented and test-driven development concepts.
  • Strong interpersonal and communication skills.
  • Experience with Therefore Document Management System.
  • Working knowledge of Jira.
  • Experience with web client technologies including HTML, CSS, JavaScript and Prince2 methodologies is a plus.

 

What is in it for you?

 

  • Excellent Salary and Benefits package
  • Modern and Professional Environment